In 1950, Dick Ray, recently the commanding officer of Navy
LCI, started his own plumbing business. He ws educated at the
University of Washington in Seattle, and during the war was a graduate
of the US Coast Guard Academy at New London, Connecticut. His
family came to Kansas City from England during the gold rush and
remained. His Uncles helped lay the first sewer in Kansas
City.
He
started the plumbing company with a pair of pipe wrenches and nothing
else. Having no truck and not being able to afford one, he used
the family car for a truck the first time. He hauled pipe and
heavy fittings in a trailer behind. He had no help and did all
the work himself. His wife answered the phone in their home
while busy raising their three children. She took the service
calls and Dick Ray took them from her by telephone and attended
them. Even in those days they offered 24 hour service. The
telephone rang beside his bed and Dick answered the phone all night
long as customers phoned needing emergency overtime
help.
In
1952, Dick bought his first truck, a used ford pickup, and continues
to do all the work himself with occasional help of a neighbor.
In 1955, he rented a frame building measuring 400 sq. ft. in Prairie
Village where for the first time he was able to store larger
quantities of material away from his home.
The
Ray's first born child was a boy, Dick Ray II and he was serious
minded, very mechanical young man. He grew up in the plumbing
business, cleaning our trucks on Saturday, restocking, sweeping,
digging ditches, emptying the tool trays for the plumbers and
straightening the tools in each of their trucks. By the time he
was sixteen, he knew as much about the plumbing business as many
mature plumbers. Between jobs he earned an Eagle Scout
Badge.
In
1966, Dick II was the winner of early $4,000 scholarship awarded to
one son of a plumber in the United States. He used this money to
put himself through Kansas State University at Manhattan, working
summers to earn any money not covered by the scholarship. In
1971, he graduated cum laude in Mechanical
Engineering.
After
that, he completed his scholastic work for a masters degree, lacking
only a thesis to receive his honor.
In
1972, after bumming his way around the world on a motorcycle, Dick II
returned to the family business, settled down and began for the first
time full-time work with the company.
In
1974, Dick II passed the demanding master plumber's examination which
makes him licensed in Kansas and Missouri. Then he passed
another grueling set of examinations which similarly licensed him to
do warm air heating supervision and air conditioning
supervision. Then Dick I stepped down as general manager as his
son stepped in. The father and son work well together. The
serious- minded, mechanical engineer's son does a good job in the
day-to-day nuts and bolts minding of the shop. Dick Ray I does
advertising and estimating. The business has grown to include a
fleet of radio controlled trucks, each of which is complete shop on
wheels. The firm is now the largest firm in Kansas City
dedicated to the plumbing, heating and cooling repair and remodeling
business. The largest... although still
non-union.
The
family that came to Kansas City six generations ago and helped lay the
first sewer is still going strong, doing a conscientious job of
plumbing, heating and
cooling.